Use this service to get urgent or routine appointments at the surgery.
Your request will be triaged by a GP based on your answers to the questions. Once triaged, it may be that a member of our care navigation team will call you with an appointment on the day if deemed appropriate by the triage doctor. Please make sure you are available to take this call or we will message/email to advise of a routine appointment.
If this is an urgent appointment, we will respond within a couple of hours. If this is routine, we will aim to respond within 1 working day during opening times.
You can use this service if you:
- are registered at the surgery
Before you start
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
You can also phone us on Irlam Medical Centre 0161 776 0737 or Longfield Lodge Surgery 0161 776 0737.
