This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Zero Tolerance Policy

ZERO TOLERANCE


Mosslands Medical Practice

supports the Zero Tolerance stance adopted by the NHS.

  • Our staff are here to help you.
  • Our aim is to be as polite and helpful as possible to all patients.
  • If you consider that you have been treated unfairly or inappropriately, please ask the reception staff to contact the manager or supervisor, who will be happy to address your concerns.
  • However, shouting and swearing at practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from the Practice List
  • The Practice will also not tolerate abuse through Social Media and if this is brought to our attention you may be removed from the Practice List

Please help us to help you.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website